STEELFUNNEL

Steel Funnel System

Automated quote follow-up for trade businesses

Automatically chase quotes while you are on the tools.

Book a 15-minute system call

The reality for most tradies

The problem

Quotes die of silence because tradies are too busy on-site to follow up three days later.

The Steel Funnel build

Our fix

Automated text and email follow-up sequences that politely nudge clients until they accept the quote or give a reason.

Diagram: an enquiry triggers an instant SMS within 60 seconds, then a three-part follow-up sequence on days 3, 7 and 10, which pauses automatically as soon as the client replies.
  1. 0

    Enquiry lands

    Form, call or message

  2. 60s

    Instant SMS reply

    Before they ring the next tradie

  3. Day 3

    Follow-up 1

    Written in your tone of voice

  4. Day 7

    Follow-up 2

    Polite nudge on the quote

  5. Day 10

    Follow-up 3

    Last check before it goes cold

Client replies at any point

The sequence pauses automatically

What's included in this build

Engineered specifically for Australian trade conditions and customer behaviour.

Common questions

How fast does a new enquiry get a reply?

Within 60 seconds, automatically, day or night — so an enquiry that lands while you are on the tools does not sit unanswered until the evening.

What if the customer replies — do the messages keep coming?

No. The sequence pauses automatically the moment they reply, so nobody is chased after they have already answered.

Will it sound like a robot wrote it?

The sequences are written in your tone of voice, built from how you actually talk to customers, rather than from generic templates.

How long does the follow-up run?

A three-part sequence over about ten days after the quote goes out, then it stops. Enough to catch the people who meant to reply and did not, without becoming nagging.

Want this in your business?

Book a 15-minute call. We'll map out how this fits into your current workflow without disrupting your team on-site.

Call +61 488 849 509