Steel Funnel System
Google review automation for trade businesses
Build a bulletproof 5-star Google reputation on autopilot.
Book a 15-minute system callThe reality for most tradies
The problem
Happy customers forget to leave reviews, while the rare unhappy person writes a detailed essay. You end up with fewer reviews than worse competitors.
The Steel Funnel build
Our fix
An automated SMS request sent right when a job is marked finished, guiding happy customers straight to your Google review link.
Job marked done
Straight off the job board
1-click SMS request
Sent automatically the moment it's finished
Happy → Google
Best ones pulled back onto your website
Unhappy → feedback shield
Comes to you privately, resolved quietly
What's included in this build
Engineered specifically for Australian trade conditions and customer behaviour.
- 011-click SMS review request upon job completion
- 02Internal feedback shield to resolve issues quietly
- 03Automatic response templates for new reviews
- 04Display best reviews dynamically on your website
- 05Consistent 5-star rating growth month over month
Common questions
When is the review request sent?
The moment a job is marked finished, while the work is still fresh, rather than weeks later when you remember to ask.
What if a customer is unhappy?
An internal feedback step catches that first, so the problem comes to you directly and can be resolved, instead of going straight onto a public profile.
Do I have to reply to every review?
Response templates cover the routine ones. Replying is worth doing — it is a visible signal to customers and to Google that the business is active and paying attention.
Can the reviews show on my own website?
Yes. The best reviews display dynamically on the site, so the proof sits where people are deciding whether to call you.
Works alongside
Want this in your business?
Book a 15-minute call. We'll map out how this fits into your current workflow without disrupting your team on-site.